LOBA – Customer Experience Design: is the number one business and marketing agency in Portugal dedicated to customer experience. For the last three years in a row (2018, 2019 and 2020) it was elected Best Digital Portuguese Agency and Best Digital Lusophone Agency by Prémios Lusófonos da Criatvidade. Having celebrated 20 years of existence in 2020, LOBA has around 100 qualified staff members, including senior executives, consultants, creatives, researchers, designers, programmers, as well as a team of engineers specialised in the development of web-based solutions such as business/enterprise platforms. Through a comprehensive and integrated range of solutions from branding, promotion, communication, to relationship build-up and interaction with customers we put into practice our mission “to provide excellent customer experiences to the customers of our clients”. Under the frame of European funded projects, LOBA has 10 years of experience and is specialised in delivering Dissemination and Communication Services leveraging from the competences and experience in marketing, communication and dissemination. LOBA’s involvement in EU funded projects, usually under the role of leader of work package of communication and dissemination, is to provide the following services: branding and project identity, web-design, marketing activities, dissemination and exploitation of results, communication activities (i.e. events, workshops…), design, editorial and production of promotional material (i.e. brochure, posters, roll-ups), merchandising, social networks management, SEO (Search Engine Optimization) and SEM (Search Engine Marketing) management and PR management (i.e. press releases, newsletters).
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